Copilot Coaching Pass

We provide sales and marketing coaching-ideas, discussion, answers, advice and to-do/action item recommendations tailored to the specific questions and challenges your business faces.

We don't provide accountability coaching, life coaching, career coaching or personal development coaching.

If you're not sure whether this product is for you, just reach out to us with your situation.

You're always welcome to drop in on our free monthly "Free Friday Success Hour" live webchat and tee up your latest sales or marketing challenge.

While we use a different online discussion platform for our coaching services, the overall experience will give you a good feel for how our coaching services work, although we obviously won't have the in-depth familiarity with your business that makes deep-dive back-and-forth discussion possible.

Coaching Passes do not auto-renew.

If you want to continue an earlier Copilot discussion, or it's been a few months and you've got more topics to discuss, just buy another Pass-simple as that!

Tip: If you know in advance that your coaching discussions are likely to extend over several weeks or months and you can consistently devote attention to them, a 30-Day Pass may be a better deal than buying several 7-Day Passes.

Refunds & cancellations

You can request a no-questions-asked refund any time during the term of your pass as long as you haven't posted a question yet. We do not issue refunds after you've made your first post.

Refund requests must be received before the expiration date of your Pass. Requests made after your initial weekly or monthly Pass has expired will not be honored, even if you never used it.

What if we get too busy-can we put our Pass on hold?

We do not offer a hold option.

We encourage folks to make sure they're going to have time to make full use of our coaching services before purchasing a Copilot coaching pass.

If your schedule is particularly prone to change, the 7-Day Pass may be your best option.

This online tool gathers your unique insights into your business, including your:

• Online business presence
• Business priorities, goals, challenges and competition
• Programs and services
• Prospect's and customer's perspectives
• Current marketing activities

We then combine this with our own research into your market area to provide

• On-point discussion
• Realistic ideas and suggestions
• Actionable next steps

All tailored to your specific business.

You can post discussion topics, questions, etc., any time, on any day. If you wake up at 3 AM worrying about how to make your new program a success-go ahead and drop us a quick post. No need to wait until morning.

We respond Monday through Saturday, typically within 1 business day and often within just a few hours or even minutes.

In general, the 7-Day Pass is best for a deep dive into a single topic. The 30-Day Pass is best if you have lots of questions and challenges about a variety of sales, marketing and businss topics.

That said, every wellness business is unique, so we don't set a hard and fast limit on how many topics you can chat with us about.

We encourage you to bring us whatever's on your mind, rather than worrying about whether you're asking too many questions or raising too many issues.

Keep in mind that our role is to discuss, advise, explain, recommend and educate-not to run your business for you, and not to do the work that you as the owner or leader are responsible for achieving through your own efforts and those of your team.

We also reserve the right to terminate your Pass and refund your purchase price if we feel you're using our coaching service in ways that it wasn't designed for.

Copilot coaching is only available via our online Twist messaging platform.

We've experimented with email, chat and phone coaching and discovered that this tool offers the best combination of real-time or near-real-time discussion, 24/7 availability and focused attention on the topic at hand, while keeping the service affordable.

Your posts are private and you'll be able to see your history with us as long as your Coaching Pass is active. Make sure you keep a copy of anything you wish to refer to later.

We focus on providing:

• Clear guidance
• Specific next steps
• Concrete action items
• The "why" behind our answers or advice

Our big-picture goal is to deepen your understanding of sales and marketing so you're empowered to take independent action in the future.

You won't find glittering generalities or vague unhelpful tidbits like "Use social media to nurture your current customers." That sounds good, but what does it even really mean?!

Instead, you'll find specific guidance like:

"Post twice/week on your business page. One post should target new customers and address one of the common questions prospects usually ask. The other post should focus on your current customers and emphasize A, B, or C."

(Just an example-obviously, the details vary by business!)

In addition to Copilot coaching, we offer a Google My Business optimization package and a Google Ads package and a Google Local Marketing Bundle. We also offer webinars and online marketing workshops.

Radial does not sell:

• Graphic design services
• Copywriting assistance other than what's included in our products and services
• Web development services
• Outbound sales and telemarketing services
• Appointment-setting services
• Email or phone number mailing lists
• Custom market research or surveys
• Telephone-based or in-person consulting