How To Market Your Health Club, Gym or Fitness Business

You know you run a fitness business when...

...your most important to-do is reliably getting new customers at a reasonable cost.

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Why is it so hard to fill the sales funnel for health clubs & personal training gyms?

  • Need to cover facility/equip costs can lead to deep discounting to fill funnel ASAP
  • Excessive marketing emphasis on facility/equipment vs member experience, interactions & vibe
  • Seasonal "blast" marketing leads to weak year-round funnel development
  • Confusion about competition: YMCAs, hospital fitness centers, deluxe & budget chains, boutique fitness franchises, online, in-home
  • Misplaced emphasis on demographics (age, income, etc.) vs customer mindset leads to discounting & churn
  • Not fully addressing prospect concerns (ex: being judged, "Do you really get me?" etc.)
  • Too much generic marketing ("New Year New You") vs selling unique standout strengths
  • Bad reviews scare off potential new members (billing, broken equipment, bad smells, rude staff, etc.)
  • Failure to tangibly demonstrate how your business helps clients achieve their goals
  • Overreliance on tours, 7-day offers ignores early-stage prospects
  • Focus on easy/cheap but ineffective marketing (ex: social posts)
  • Low retention = neverending need to replace members

What's the best way to get more health club, gym and personal training members & clients?

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To get more customers, you've got to get your business in front of people who don't know about you yet and are actively looking to buy services like yours.

The Local Marketing Triangle achieves both goals:

  • Google Ads promotes your business to people actively looking to buy services like yours
  • Your Google Business Profile earns your visibility in local 3-pack, next best thing to an ad
  • Your website does the heavy lifting: anticipating what prospects typically wonder and worry about

"But...what about backlinks? Directory citations? E-books? Facebook? TV? Radio? Postcards? Etc."

Backlinks and directory citations? Important years ago. Today, no longer relevant for local search. You can safely forget about them.

TV, radio, newspapers & direct mail? They target everyone in a region, so you pay to show your ad to lots of people who will never care about what you sell. That makes it an expensive way to get prospects. Worth a look as a secondary strategy, but not as your primary marketing tool.

Facebook Ads? At least you can target people interested in a broad category, like fitness or yoga. But unlike Google, it doesn't show ads based on purchase intent. And it significantly restricts what health and wellness ads can say or show. Worth a look once you've got Google Ads, your business profile and your site dialed in—but it shouldn't be your primary advertising tool.

Facebook business page posts? At least they're free. But they only show up in newsfeeds of people who already know about you. You need awareness among people who don't know about you. Better for staying connected to customers you already have.

E-books or PDFs? Potentially useful lead magnets—once folks are in your sales funnel! But they don't help people discover your brick-and-mortar wellness business in the first place.

"More than 80% of qualified leads for local health and wellness businesses come from Google Ads, your Google Business Profile, and your website, so that's what deserves your time and budget."
~Don Muchow, Radial's Chief Content Officer

"How can Radial help a fitness business like ours?"

Jumpstart services help you fill your sales funnel faster

Fastest way to get customers

The Google Ads Implementation Package

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Put your business squarely in front of people actively looking to buy health & wellness services specifically like yours.

Cheapest way to get customers

The Google Business Profile Optimization Package

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Take full advantage of power features & earn a coveted spot in Google's Local 3-Pack, Local Finder, Maps & more.

Coaching for owners & leaders

The Copilot
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Expert help identifying & closing key sales & marketing gaps, from calls to action to cornerstone web content.

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Get it all!
Google Ads Package + Google Business Profile Package + the Copilot Coaching Pass.

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